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Organizational Form

Rigmor Grimsø says: "With greater competence among employees, the organizational form is in the process of changing from traditional, hierarchical structure to a flatter organizational structure, with fewer levels of middle management. Here growth is being placed on cooperation in the value chain - ie the various phases in the process of production, from the start to the end of product/service performance "(R. Grimsø, 1996)

As an employee of an organization, you may also find that you are a user or a customer of the same organization.

How will your knowledge of internal affairs influence you as a user or customer?

In which way will what you learn at your workplace promote or inhibit your existence outside the organization?